happy customer for yumyum! =D

♠♠ Happy Customer from: Make a Change, Move|KRISTINE TORRES ♠♠


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Sent: Tue 12/04/2011 21:52


To: >Outsource Sitel Inbound Media


Subject: Happy Customer from: Make a Change, Move










Wow! The customer below, whom we recently dealt with, was ecstatic and said they were very likely to recommend us.


Lets pass on the good news to those involved as well as taking a look and see if there is anything we can keep doing to make all our customers this happy.


Great job!


Remember, Virgin Media is about being Simply Brilliant and making it easy for customers, with those magic touches that make it Virgin. We've certainly done it here - nice one!






Customer Information


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Response ID: ECR-vk80-553996690


URN: GW311644602


Inbound Call Agent Name: Kristine Torres Inbound Call Agent ID: T7623897 Engineer Name: Andy MacDonald Engineer ID: 15180 Sales Agent Name:


Sales Agent ID:


Customer Response


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Recommend Virgin Media Score: 10-Extremely likely Reason for score: I just think virgin media go that bit further to ensure the costomer gets the best possible service